Article 1. Innkeepers.
§ 72-1. Must furnish accommodations; contracts for termination valid.
- Every innkeeper shall at all times provide suitable lodging accommodations for persons accepted as guests in his inn or hotel.
- A written statement setting forth the time period during which a guest may occupy an assigned room, signed or initialed by the guest, shall be deemed a valid contract, and at the expiration of such time period the lodger may be restrained from entering and any property of the guest may be removed by the innkeeper without liability, except for damages to or loss of such property attributable to its removal.
History. 1903, c. 563; Rev., s. 1909; C.S., s. 2249; 1979, c. 532.
Cross References.
As to obtaining entertainment at hotels and boardinghouses without paying therefor, see G.S. 14-110 .
As to possessory liens on personal property, see G.S. 44A-1 to 44A-6.
Legal Periodicals.
For note, “When A Hotel Is Your Home, Is There Protection?,” see 15 Campbell L. Rev. 295 (1993).
CASE NOTES
This section does no more than state the common-law duty of an innkeeper. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
This section does no more than state the common-law duty of an innkeeper to provide suitable lodging to guests, and carries with it no warranty of personal safety. Urbano v. Days Inn of Am., Inc., 58 N.C. App. 795, 295 S.E.2d 240, 1982 N.C. App. LEXIS 2837 (1982).
Duty to Protect from Unreasonable Risk of Physical Harm. —
The proprietor of an inn or motel, although not an insurer of the safety of his guests, even his infant guests, is under an affirmative duty to protect his guests from an unreasonable risk of physical harm. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
The duty of an innkeeper to a guest who is an infant is a greater duty than that owing to his adult guests and he is bound to consider whether his premises, although safe enough for an adult, present any reasonably avoidable dangers to his infant guest. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
When a child of tender years is accepted as a guest, the inexperience and the natural tendencies of such a child become a part of the situation and must be considered by the innkeeper. This does not mean that the innkeeper becomes the nurse of the child, or assumes its control when accompanied by its parents, but only that he is bound to consider whether his premises, though safe enough for an adult, present any reasonably avoidable dangers to the child guest. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
Duty to Warn Infant Guests of Hidden Perils. —
An innkeeper is required to give warning of hidden perils. His duty to give such warning is increased when infant guests are present. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
Innkeeper Not An Insurer of Invitees. —
An innkeeper or other occupier of land is not the insurer of the personal safety of business invitees. Urbano v. Days Inn of Am., Inc., 58 N.C. App. 795, 295 S.E.2d 240, 1982 N.C. App. LEXIS 2837 (1982).
Negligence with Respect to Glass Panel. —
An innkeeper, by failure to warn an infant guest of the hidden danger of a glass panel or to place thereon such markings as would indicate the presence of the glass to infant or failure to construct guards around the panels, was negligent. Waugh v. Duke Corp., 248 F. Supp. 626, 1966 U.S. Dist. LEXIS 6393 (M.D.N.C. 1966).
What Constitutes Inn or Hotel. —
A public inn or hotel is a public house of entertainment for all who choose to visit it, and where all transient persons who may choose to come will be received as guests, for compensation; and it does not lose its character as such by reason of its being located at a summer resort or a watering place, or by taking some as boarders by a special contract or for a definite time. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Sleeping Car Not An Inn. —
Though a “sleeping car” is a place for the reception of travelers, it is not an “inn.” Garrett v. Southern Ry., 172 N.C. 737 , 90 S.E. 903, 1916 N.C. LEXIS 388 (1916).
Boardinghouse. —
A boardinghouse is as well known and as distinguishable from every other house in every city, village, and the country as an inn or tavern. It is a house where the business of keeping boarders generally is carried on, and which is held out by the owner or keeper as a place where boarders are kept. State v. McRae, 170 N.C. 712 , 86 S.E. 1039, 1915 N.C. LEXIS 470 (1915).
Distinction Between Inn and Boardinghouse. —
It is the publicly holding a place out as one where all transient persons who may choose to come will be received as guests for compensation that is the principal distinction between a hotel and a boardinghouse. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
What Constitutes Boardinghouse Keeper. —
The keeper of a boardinghouse is one who reserves the right to select and choose his patrons and take them in only by special arrangement, and usually for a definite time. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Same — Not An Innkeeper. —
One who entertains strangers only occasionally, although he receives compensation for it, is not an innkeeper. State v. Mathews, 19 N.C. 424 , 1837 N.C. LEXIS 51 (1837).
Boarder and Guest Distinguished. —
In 16 A. and E. Enc. (2d Ed.), it is said: “The essential difference between a boarder and a guest at an inn lies in the character in which the party comes — that is, whether he is a transient person or not, and, accordingly, one who stops at an inn as a transient or a guest, with all the rights, privileges, and liberties incident to that station. On the other hand, one who seeks accommodation with a view to permanency, as to make the place his home for the time being, is not a guest, but a boarder. The length of his stay, however, is not of itself ordinarily decisive, for he will continue to be a guest as long as he remains in the transitory condition of that relation.” Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
When Guest Can Be Ejected. —
Guests of a hotel, and travelers or other persons entering it with the bona fide intent of becoming guests, cannot be lawfully prevented from going in, or be put out, by force, after entrance, provided they are able to pay the charges and tender the money necessary for that purpose, if requested by the landlord, unless they be persons of bad or suspicious character, or of vulgar habits, or so objectionable to the patrons of the house, on account of the race to which they belong, that it would injure the business to admit them to all portions of the house, or unless they attempt to take advantage of the freedom of the hotel to injure the landlord’s chances of profit derived either from his inn or any other business incidental to or connected with its management and constituting a part of the provision for the wants or pleasure of his patrons. State v. Steele, 106 N.C. 766 , 11 S.E. 478, 1890 N.C. LEXIS 383 (1890).
Same — Breach of Rules. —
A guest’s right of occupancy of a hotel is dependent upon proper behavior and decent conduct and obedience to reasonable rules and regulations of the proprietors; for a breach of such implied conditions he may be summarily removed. Hutchins v. Town of Durham, 118 N.C. 457 , 24 S.E. 723, 1896 N.C. LEXIS 79 (1896).
Remedy of Ejected Guest. —
Guests at a hotel cannot maintain ejectment if evicted, but can only sue for damages if wrongfully turned out. Hutchins v. Town of Durham, 118 N.C. 457 , 24 S.E. 723, 1896 N.C. LEXIS 79 (1896).
One Not a Guest Is a Licensee. —
One who is in a hotel for social purposes, at the invitation of one of its guests, is a licensee, at the will of its management, and may be forbidden the premises for improper conduct. Money v. Travelers Hotel Co., 174 N.C. 508 , 93 S.E. 964, 1917 N.C. LEXIS 131 (1917).
Same — Can Be Expelled. —
When persons, unobjectionable on account of character or race, enter a hotel not as guests, but intent on pleasure or profit to be derived from intercourse with its inmates, they are there not of right, but under an implied license that the landlord may revoke at any time, because barring the limitation imposed by holding out inducements to the public to seek accommodation at his inn, the proprietor occupies it as his dwelling house, from which he may expel all who have not acquired rights growing out of the relation of guests, and must drive out all who, by their bad conduct, create a nuisance and prove an annoyance to his patrons. State v. Steele, 106 N.C. 766 , 11 S.E. 478, 1890 N.C. LEXIS 383 (1890).
Force Allowable in Expelling Licensee. —
The board rule laid down by Wharton (1 Cr. L., sec. 625), is that the proprietor of a public house has a right to request a person who visits it, not as a guest or on business with guest to depart, and if he refuse, the innkeeper has a right to lay his hands gently on him and lead him out, and if resistance be made, to employ sufficient force to put him out. For so doing, he can justify his conduct on a prosecution for assault and battery. State v. Steele, 106 N.C. 766 , 11 S.E. 478, 1890 N.C. LEXIS 383 (1890).
Other Rights of Innkeeper. —
An innkeeper has, unquestionably, the right to establish a newsstand or a barbershop in his hotel, and to exclude persons who come for the purpose of vending newspapers or books, or of soliciting employment as barbers, and, in order to render his business more lucrative, he may establish a laundry or a livery stable in connection with his hotel, or an innkeeper may contract with the proprietor of a livery stable in the vicinity to secure for the latter, as far as he legitimately can, the patronage of his guests in that line for a per centum of the proceeds or profits derived by such owner of vehicles and horses from dealing with the patrons of the public house. After concluding such contracts, the innkeeper may make, and, after personal notice to violators, enforce a rule excluding from his hotel the agents and representatives of other livery stables who enter to solicit the patronage of his guests. State v. Steele, 106 N.C. 766 , 11 S.E. 478, 1890 N.C. LEXIS 383 (1890).
§ 72-2. Liability for loss of baggage.
Innkeepers shall not be liable for loss, damage or destruction of the baggage or property of their guests except in case such loss, damage, or destruction results from the failure of the innkeeper to exercise ordinary, proper and reasonable care in the custody of such baggage and property; and in case of such loss, damage or destruction resulting from the negligence and want of care of the said innkeeper he shall be liable to the owner of the said baggage and property to an amount not exceeding one hundred dollars. Any guest may, however, at any time before a loss, damage or destruction of his property, notify the innkeeper in writing that his property exceeds in value the said sum of one hundred dollars ($100.00), and shall upon demand of the innkeeper furnish him a list or schedule of the same, with the value thereof, in which case the innkeeper shall be liable for the loss, damage or destruction of said property because of any negligence on his part for the full value of the same. Proof of the loss of any such baggage, except in case of damage or destruction by fire, shall be prima facie evidence of the negligence of said hotel or innkeeper.
History. 1903, c. 563, s. 2; Rev., s. 1910; C.S., s. 2250.
CASE NOTES
Boarder and Guest Distinguished. —
In 16 A. and E. Enc. (2d Ed.), it is said: “The essential difference between a boarder and a guest at an inn lies in the character in which the party comes — that is, whether he is a transient person or not, and, accordingly, one who stops at an inn as a transient or a guest, with all the rights, privileges, and liberties incident to that station. On the other hand, one who seeks accommodation with a view to permanency, as to make the place his home for the time being, is not a guest, but a boarder. The length of his stay, however, is not of itself ordinarily decisive, for he will continue to be a guest as long as he remains in the transitory condition of that relation.” Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Liability Extends to Guest. —
When one is received at a public inn or hotel and entertained as a guest, without any prearrangement as to terms or time, but on the implied invitation held out to the public generally, he is a transient only — a guest and not a boarder — and entitled to recover of the defendant innkeeper as such. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Same — Common-Law Liability. —
The decisions of this State are to the effect that, in the absence of statutory regulation, the keeper of a public inn, or hotel, which is the modern and more frequently used term, is responsible to his guest for the safety of the latter’s goods, chattels, and money, when placed infra hospitum and which he has with him for the purposes of his journey. The proprietor is held to be an insurer to the extent that he must make good to the guest all loss or damage arising from any cause except the act of God or the public enemy, or the fault of the guest himself or his agents or servants. Quinton v. Courtney, 2 N.C. 40 , 1794 N.C. LEXIS 12 (1794); Neal v. Wilcox, 49 N.C. 146 , 1856 N.C. LEXIS 48 (1856); Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Ordinary Care Now Required. —
Even at a public inn or hotel, one who holds the position of a regular boarder or lodger can only hold the proprietor to the exercise of ordinary care on the part of himself and his employees. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Failure to comply with G.S. 72-6 renders innkeeper liable as at common law. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Liability for Personal Injuries. —
The innkeeper is not insurer of his guest’s personal safety, but his liability does extend to injuries received by the guest from being placed in an unsafe room. This is a matter peculiarly within the innkeeper’s knowledge and entirely beyond the control of the guest. In that particular he is peculiarly within the innkeeper’s power and protection. Patrick v. Springs, 154 N.C. 270 , 70 S.E. 395, 1911 N.C. LEXIS 256 (1911).
Same — Negligence of Guest. —
The guest must use reasonable care on his part to protect himself, and if he is himself negligent and could have avoided the injury by due care, he cannot recover. Patrick v. Springs, 154 N.C. 270 , 70 S.E. 395, 1911 N.C. LEXIS 256 (1911).
§ 72-3. Safekeeping of valuables.
It is the duty of innkeepers, upon the request of any guest, to receive from said guest and safely keep money, jewelry and valuables to an amount not exceeding five hundred dollars ($500.00); and no innkeeper shall be required to receive and take care of any money, jewelry or other valuables to a greater amount than five hundred dollars ($500.00): Provided, the receipt given by said innkeeper to said guest shall have plainly printed upon it a copy of this section. No innkeeper shall be liable for the loss, damage or destruction of any money or jewels not so deposited.
History. 1903, c. 563, s. 3; Rev., s. 1911; C.S., s. 2251.
§ 72-4. Loss by fire.
No innkeeper shall be liable for loss, damage or destruction of any baggage or property caused by fire not resulting from the negligence of the innkeeper or by any other force over which the innkeeper had no control. Nothing herein contained shall enlarge the limit of the amount to which the innkeeper shall be liable as provided in preceding sections.
History. 1903, c. 563, s. 4; Rev., s. 1912; C.S., s. 2252.
§ 72-5. Negligence of guest.
Any innkeeper against whom claim is made for loss sustained by a guest may show that such loss resulted from the negligence of such guest or of his failure to comply with the reasonable and proper regulations of the inn.
History. 1903, c. 563, s. 7; Rev., s. 1914; C.S., s. 2253.
Cross References.
As to possessory lien on personal property, see G.S. 44A-1 to 44A-6.
As to liability for personal injuries and effect of negligence of guest, see note to G.S. 72-2 .
§ 72-6. Copies of this Article to be posted.
Every innkeeper shall keep posted in every room of his house occupied by guests, and in the office, a printed copy of this Article and of all regulations relating to the conduct of guests. This Chapter shall not apply to innkeepers, or their guests, where the innkeeper fails to keep such notices posted.
History. 1903, c. 563, ss. 5, 6; Rev., s. 1913; C.S., s. 2254.
CASE NOTES
Effect of Noncompliance with Section. —
Where the provision of this section is not complied with the principle of the common law obtains and the keeper is liable as at common law. Holstein v. Phillips & Sims, 146 N.C. 366 , 59 S.E. 1037, 1907 N.C. LEXIS 58 (1907).
Consequences of failing to post notice as required by this section are clear: rather than benefiting from the protection afforded by the statute, the innkeeper must look to the common law to define its duties and liabilities, and the common-law rule in North Carolina is that the innkeeper is strictly liable for the loss of a guest’s property, except in a few rare instances, such as where such loss is occasioned by the guest’s own negligence. Frockt v. Goodloe, 670 F. Supp. 163, 1987 U.S. Dist. LEXIS 8864 (W.D.N.C. 1987).
§ 72-7. [Repealed]
Repealed by Session Laws 1991, c. 663, s. 1.
§ 72-7.1. Admittance of pets to hotel rooms.
- Innkeepers may permit pets in rooms used for sleeping purposes and in adjoining rooms. Persons bringing pets into a room in which they are not permitted are in violation of this section and punishable according to subsection (d) of this section.
- Innkeepers allowing pets must post a sign measuring not less than five inches by seven inches at the place where guests register informing them pets are permitted in sleeping rooms and in adjoining rooms. If certain pets are permitted or prohibited, the sign must so state. If any pets are permitted, the innkeeper must maintain a minimum of ten percent (10%) of the sleeping rooms in the inn or hotel as rooms where pets are not permitted and the sign required by this subsection must also state that such rooms are available.
- All sleeping rooms in which the innkeeper permits pets must contain a sign measuring not less than five inches by seven inches, posted in a prominent place in the room, which shall be separate from the sign required by G.S. 72-6 , stating that pets are permitted in the room, or whether certain pets are prohibited or permitted in the room, and stating that bringing pets into a room in which they are not permitted is a Class 3 misdemeanor.
- Any person violating the provisions of this section shall be guilty of a Class 3 misdemeanor.
- The provisions of this section are not applicable to assistance dogs admitted to sleeping rooms and adjoining rooms under the provisions of Chapter 168 of the General Statutes.
History. 1991, c. 663, s. 2; 1993, c. 539, ss. 544, 545; 1994, Ex. Sess., c. 14, ss. 41, 42; c. 24, s. 14(c).
Cross References.
As to assistance dogs for handicapped persons, see G.S. 168-4.2 et seq.
Editor’s Note.
The section above has been designated as G.S. 72-7.1 at the direction of the Revisor of Statutes, the number in the enacting act having been G.S. 72-8 .
Article 2. Sanitary Inspection and Conduct. [Repealed]
§§ 72-8 through 72-29. [Repealed]
Repealed by Session Laws 1945, c. 829, s. 4.
Cross References.
As to regulation of food and lodging facilities, see G.S. 130A-247 et seq.
Article 3. Immoral Practices of Guests of Hotels and Lodging Houses.
§ 72-30. Registration to be in true name; addresses; peace officers.
No person shall write, or cause to be written, or if in charge of a register knowingly permit to be written, in any register in any lodging house or hotel any other or different name or designation than the true name or names in ordinary use of the person registering or causing himself to be registered therein. Any person occupying any room or rooms in any lodging house or hotel shall register or cause himself to be registered where registration is required by such lodging house or hotel. Any person registering or causing himself to be registered at any lodging house or hotel, shall write, or cause to be written, in the register of such lodging house or hotel the correct address of the person registering, or causing himself to be registered. Any person violating any provision of this section shall be guilty of a Class 3 misdemeanor, and upon conviction shall only be punished by a fine not exceeding two hundred dollars ($200.00). This section shall not apply to any peace officer of this State who shall privately give his true name to the clerk or proprietor of such hotel or lodging house.
History. 1921, c. 111; C.S., s. 2283(v); 1993, c. 539, s. 546; 1994, Ex. Sess., c. 24, s. 14(c).
Article 4. Licensing and Regulation of Tourist Camps and Homes, Cabin Camps, Roadhouses and Public Dance Halls. [Repealed]
§§ 72-31 through 72-38. [Repealed]
Repealed by Session Laws 2004-203, s. 38, effective August 17, 2004.
§ 72-39. [Repealed]
Repealed by Session Laws 1975, c. 402.
§§ 72-40 through 72-45. [Repealed]
Repealed by Session Laws 2004-203, s. 38, effective August 17, 2004.
Cross References.
As to regulation of food and lodging facilities, see G.S. 130A-247 et seq.
Article 5. Sanitation of Establishments Providing Food and Lodging. [Repealed]
§§ 72-46 through 72-49. [Repealed]
Repealed by Session Laws 1983, c. 891, s. 7.
Cross References.
As to regulation of food and lodging facilities, see now G.S. 130A-247 et seq.
Editor’s Note.
Repealed G.S. 72-49 was amended by Session Laws 1983, c. 884, s. 1. Pursuant to s. 2 of c. 884, that amendment has been codified as part of G.S. 130A-250 .
Article 6. Advertisements by Motor Courts, Tourist Camps, etc.
§ 72-50. Rate advertisements to contain additional data.
It shall be unlawful for any person, firm, or corporation, who owns, operates or who has control of the operation of any motor court, tourist court, tourist camp, or guest house to publish or cause to be displayed in writing, or by any other means, any advertisement which includes a statement relating to the rates or charges obtaining at such motor court, tourist court, tourist camp, or guest house, unless such advertisement shall, with equal prominence, contain additional data relating to such room rates, in the following particulars:
- Whether the rate advertised is for a single or multiple occupancy of the room;
- The number of rooms or units in each price level where such advertisement indicates varying rates; and
- The dates or period of time during which such advertised rates are available.
History. 1955, c. 1200, s. 1.
§ 72-51. Violation a misdemeanor.
Any person, firm, or corporation, violating the provisions of this Article shall be guilty of a Class 1 misdemeanor.
History. 1955, c. 1200, s. 2; 1993, c. 539, s. 551; 1994, Ex. Sess., c. 24, s. 14(c).
§ 72-52. Article declared supplemental.
This Article is declared to be supplemental in nature and shall not be construed to repeal any existing law relating to the operation of any motor court, tourist court, tourist camp, or guest house.
History. 1955, c. 1200, s. 3.